Refunds will vary depending on the nature of the course purchased. All refunds for classes purchased will require a minimum $200 admin fee.
For the online courses, once your materials have been received and you have had at least one week’s access to the course resources online including all recordings, you may not receive a refund. If it has been less than one week, we must receive your request for a refund in writing in an email. You may receive 50% of the purchase price back and keep the course materials received. You may always reschedule your start time at no extra cost for the online courses. There are no substitutes for someone else taking your place in online courses.
For a Boot Camp or Face to Face training, you may transfer to a possible later Boot Camp. If you are changing the date with 45 days or more from the start of Boot Camp, there is no transfer fee. If you are changing the date with 44 days or less from the start of Boot Camp, there is a $600.00 transfer fee. You may choose to send a substitute to the same Boot Camp you are enrolled in with no fees. You may send a substitute to a possible later Boot Camp with a $600.00 transfer fee. You may change to an online course. There is a one year expiration on rescheduling the original course date.
If you have opted from an online course to a Boot Camp or vice versa, and you have had your online course materials and access to all the class resources for more than one week and wish to cancel entirely with 45 days or less from the start of your Boot Camp, you may receive 25% of your purchase price back and keep all shipped course materials. If you do not wish to transfer or reschedule, you may send a substitute in your place to the Face to Face training for which you are enrolled. You may not send a substitute for your place in the online course. If you wish to transfer to a possible later Face to Face training there is a transfer fee of $600.00. If you have attended Boot Camp for one day or more, you may not receive a refund.